
? 挪威財(cái)富基金首席執(zhí)行官尼古拉·坦根表示,該基金將采取措施,加大對(duì)人工智能及其他技術(shù)的投資力度,并暫停招聘新員工。坦根此前曾告訴《財(cái)富》雜志,該基金所應(yīng)用的人工智能技術(shù)極大地縮短了監(jiān)控投資公司風(fēng)險(xiǎn)所需的時(shí)長。最近,IBM對(duì)2000名首席執(zhí)行官展開的一項(xiàng)調(diào)查發(fā)現(xiàn),盡管企業(yè)不斷向人工智能領(lǐng)域注資,但大多數(shù)公司并未獲得投資回報(bào)。
全球最大的主權(quán)財(cái)富基金挪威財(cái)富基金首席執(zhí)行官尼古拉·坦根表示,該基金將暫停招聘新員工,重點(diǎn)投資人工智能等技術(shù)以提高生產(chǎn)率。
據(jù)彭博社報(bào)道,坦根周二在奧斯陸與議員會(huì)面時(shí)表示:“我們預(yù)計(jì)未來員工數(shù)量不會(huì)再有增長。”
根據(jù)挪威財(cái)富基金(挪威央行投資管理機(jī)構(gòu))的年度報(bào)告,截至2024年底,該基金在奧斯陸、倫敦、紐約和新加坡的辦事處共計(jì)擁有676名員工。上一年,其員工數(shù)量為654人,高于2022年的572人。該基金負(fù)責(zé)管理規(guī)模達(dá)1.8萬億美元資金,投資版圖覆蓋全球約9000家公司。
在周二的會(huì)議之前,坦根向《財(cái)富》雜志的彼得·范漢姆(Peter Vanham)表示:“我們投入大量時(shí)間鉆研如何讓基金發(fā)揮最大效益。我們提升了目標(biāo)水準(zhǔn),力求加快公司的運(yùn)營節(jié)奏,并鼓勵(lì)使用人工智能來提高速度和效率。”
今年,挪威財(cái)富基金對(duì)員工使用該技術(shù)的成效展開評(píng)估。內(nèi)部調(diào)查顯示,得益于人工智能工具的應(yīng)用,員工的工作效率平均提升了15%。坦根稱,這項(xiàng)技術(shù)極大地縮短了監(jiān)控投資公司風(fēng)險(xiǎn)所需的時(shí)長。
他說:“過去完成這項(xiàng)工作可能需要數(shù)天,如今僅需幾分鐘。我們專門設(shè)有風(fēng)險(xiǎn)部門,負(fù)責(zé)處置高風(fēng)險(xiǎn)持倉。”
挪威央行投資管理機(jī)構(gòu)拒絕了《財(cái)富》雜志的置評(píng)請(qǐng)求。
人工智能在勞動(dòng)力方面的弊端
對(duì)部分大型企業(yè)而言,持續(xù)加碼人工智能投資并未達(dá)到預(yù)期效果。瑞典金融科技公司Klarna曾實(shí)施招聘凍結(jié),并宣稱其由OpenAI提供技術(shù)支持的人工智能聊天機(jī)器人能夠完成700名人工客服的工作,但首席執(zhí)行官塞巴斯蒂安·謝米亞茨科夫(Sebastian Siemiatkowski)如今轉(zhuǎn)變策略。他上周承認(rèn)人工智能存在局限性,并表示公司將重啟人力招聘計(jì)劃。
他上周告訴彭博社:“遺憾的是,在規(guī)劃過程中,成本因素的權(quán)重過大,最終導(dǎo)致服務(wù)質(zhì)量下滑。對(duì)我們而言,加大對(duì)人力支持的投入,才是未來發(fā)展的正確路徑。”
Klarna的一位發(fā)言人此前告訴《財(cái)富》雜志,該公司“在很大程度上仍以人工智能為先”,并將延續(xù)不填補(bǔ)離職員工崗位的政策,而是為其外包部門雇傭自由職業(yè)客服人員。
其他首席執(zhí)行官也得出了類似結(jié)論。根據(jù)IBM本月早些時(shí)候發(fā)布的一份研究報(bào)告,在接受調(diào)查的2000名首席執(zhí)行官中,有四分之一的受訪者表示人工智能項(xiàng)目達(dá)成了預(yù)期投資回報(bào)。僅有16%的受訪者表示,這些項(xiàng)目在企業(yè)內(nèi)部得到了推廣。
盡管人工智能存在局限性,但企業(yè)仍可能持續(xù)加大技術(shù)投入。IBM的調(diào)查顯示,64%的首席執(zhí)行官表示,他們將全力押注人工智能領(lǐng)域,因?yàn)閾?dān)心如果不這樣做就會(huì)落后于其他公司。約半數(shù)受訪者表示,使用人工智能帶來的價(jià)值已突破降本范疇。
持續(xù)加碼人工智能投資或許會(huì)持續(xù)影響企業(yè)員工規(guī)模,營銷平臺(tái)Jasper.ai的首席執(zhí)行官蒂莫西·揚(yáng)(Timothy Young)認(rèn)為,人工智能或?qū)⒂绊懖糠终衅缚剂恳蛩亍?/p>
他告訴《財(cái)富》雜志的黛安·布雷迪(Diane Brady):“隨著智能技術(shù)走向商品化,企業(yè)發(fā)展的關(guān)鍵不再是匯聚最頂尖的人才,而是著力培養(yǎng)員工的管理能力。因?yàn)樵谖磥?2個(gè)月里,每位員工都將借助一系列智能工具完成工作。”
他還補(bǔ)充道:“初級(jí)員工潛力巨大,但已無法沿用過去的方式加以利用?!?(財(cái)富中文網(wǎng))
譯者:中慧言-王芳
? 挪威財(cái)富基金首席執(zhí)行官尼古拉·坦根表示,該基金將采取措施,加大對(duì)人工智能及其他技術(shù)的投資力度,并暫停招聘新員工。坦根此前曾告訴《財(cái)富》雜志,該基金所應(yīng)用的人工智能技術(shù)極大地縮短了監(jiān)控投資公司風(fēng)險(xiǎn)所需的時(shí)長。最近,IBM對(duì)2000名首席執(zhí)行官展開的一項(xiàng)調(diào)查發(fā)現(xiàn),盡管企業(yè)不斷向人工智能領(lǐng)域注資,但大多數(shù)公司并未獲得投資回報(bào)。
全球最大的主權(quán)財(cái)富基金挪威財(cái)富基金首席執(zhí)行官尼古拉·坦根表示,該基金將暫停招聘新員工,重點(diǎn)投資人工智能等技術(shù)以提高生產(chǎn)率。
據(jù)彭博社報(bào)道,坦根周二在奧斯陸與議員會(huì)面時(shí)表示:“我們預(yù)計(jì)未來員工數(shù)量不會(huì)再有增長?!?/p>
根據(jù)挪威財(cái)富基金(挪威央行投資管理機(jī)構(gòu))的年度報(bào)告,截至2024年底,該基金在奧斯陸、倫敦、紐約和新加坡的辦事處共計(jì)擁有676名員工。上一年,其員工數(shù)量為654人,高于2022年的572人。該基金負(fù)責(zé)管理規(guī)模達(dá)1.8萬億美元資金,投資版圖覆蓋全球約9000家公司。
在周二的會(huì)議之前,坦根向《財(cái)富》雜志的彼得·范漢姆(Peter Vanham)表示:“我們投入大量時(shí)間鉆研如何讓基金發(fā)揮最大效益。我們提升了目標(biāo)水準(zhǔn),力求加快公司的運(yùn)營節(jié)奏,并鼓勵(lì)使用人工智能來提高速度和效率?!?/p>
今年,挪威財(cái)富基金對(duì)員工使用該技術(shù)的成效展開評(píng)估。內(nèi)部調(diào)查顯示,得益于人工智能工具的應(yīng)用,員工的工作效率平均提升了15%。坦根稱,這項(xiàng)技術(shù)極大地縮短了監(jiān)控投資公司風(fēng)險(xiǎn)所需的時(shí)長。
他說:“過去完成這項(xiàng)工作可能需要數(shù)天,如今僅需幾分鐘。我們專門設(shè)有風(fēng)險(xiǎn)部門,負(fù)責(zé)處置高風(fēng)險(xiǎn)持倉?!?
挪威央行投資管理機(jī)構(gòu)拒絕了《財(cái)富》雜志的置評(píng)請(qǐng)求。
人工智能在勞動(dòng)力方面的弊端
對(duì)部分大型企業(yè)而言,持續(xù)加碼人工智能投資并未達(dá)到預(yù)期效果。瑞典金融科技公司Klarna曾實(shí)施招聘凍結(jié),并宣稱其由OpenAI提供技術(shù)支持的人工智能聊天機(jī)器人能夠完成700名人工客服的工作,但首席執(zhí)行官塞巴斯蒂安·謝米亞茨科夫(Sebastian Siemiatkowski)如今轉(zhuǎn)變策略。他上周承認(rèn)人工智能存在局限性,并表示公司將重啟人力招聘計(jì)劃。
他上周告訴彭博社:“遺憾的是,在規(guī)劃過程中,成本因素的權(quán)重過大,最終導(dǎo)致服務(wù)質(zhì)量下滑。對(duì)我們而言,加大對(duì)人力支持的投入,才是未來發(fā)展的正確路徑?!?
Klarna的一位發(fā)言人此前告訴《財(cái)富》雜志,該公司“在很大程度上仍以人工智能為先”,并將延續(xù)不填補(bǔ)離職員工崗位的政策,而是為其外包部門雇傭自由職業(yè)客服人員。
其他首席執(zhí)行官也得出了類似結(jié)論。根據(jù)IBM本月早些時(shí)候發(fā)布的一份研究報(bào)告,在接受調(diào)查的2000名首席執(zhí)行官中,有四分之一的受訪者表示人工智能項(xiàng)目達(dá)成了預(yù)期投資回報(bào)。僅有16%的受訪者表示,這些項(xiàng)目在企業(yè)內(nèi)部得到了推廣。
盡管人工智能存在局限性,但企業(yè)仍可能持續(xù)加大技術(shù)投入。IBM的調(diào)查顯示,64%的首席執(zhí)行官表示,他們將全力押注人工智能領(lǐng)域,因?yàn)閾?dān)心如果不這樣做就會(huì)落后于其他公司。約半數(shù)受訪者表示,使用人工智能帶來的價(jià)值已突破降本范疇。
持續(xù)加碼人工智能投資或許會(huì)持續(xù)影響企業(yè)員工規(guī)模,營銷平臺(tái)Jasper.ai的首席執(zhí)行官蒂莫西·揚(yáng)(Timothy Young)認(rèn)為,人工智能或?qū)⒂绊懖糠终衅缚剂恳蛩亍?/p>
他告訴《財(cái)富》雜志的黛安·布雷迪(Diane Brady):“隨著智能技術(shù)走向商品化,企業(yè)發(fā)展的關(guān)鍵不再是匯聚最頂尖的人才,而是著力培養(yǎng)員工的管理能力。因?yàn)樵谖磥?2個(gè)月里,每位員工都將借助一系列智能工具完成工作?!?/p>
他還補(bǔ)充道:“初級(jí)員工潛力巨大,但已無法沿用過去的方式加以利用。” (財(cái)富中文網(wǎng))
譯者:中慧言-王芳
? The Norway Wealth Fund will take steps to invest more in AI and other technologies and put a pause on hiring new staff, according to CEO Nicolai Tangen. Tangen previously told Fortune its AI has significantly reduced the amount of time needed to monitor the risks of the companies in which it invests. A recent IBM survey of 2,000 CEOs found that despite continued investment in AI, most companies did not see a return in investment.
The Norway Wealth Fund, the world’s largest sovereign wealth fund, is putting a pause on hiring, focusing on investing in technology such as AI to drive productivity, according to CEO Nicolai Tangen.
“We do not foresee the number of employees increasing any further,” Tangen said in a Tuesday meeting with lawmakers in Oslo, Bloomberg reported.
The wealth fund, or Norges Bank Investment Management, employs 676 people across offices in Oslo, London, New York and Singapore, as of the end of 2024, according to its annual report. The year prior, it had 654 employees, up from 572 in 2022. Responsible for managing a $1.8 trillion fund, the fund invests in about 9,000 companies globally.
“We’re spending a lot of time on how to get the most performance out of the fund,” Tangen told Fortune’s Peter Vanham prior to the Tuesday meeting. “We’ve increased the level of ambition, to get speed in the organization. We encourage the use of AI to drive speed and efficiency.”
The Norway Wealth Fund this year measured employees’ responses to the technology and found in internal surveys employees reported an average 15% increase in productivity because of AI tools. The technology has significantly cut down on the time needed to monitor risks of the companies in which it invests, Tangen said.
“Before it could take days, now it takes minutes,” he said. “We have a risk department that sells down positions with high risks as an outcome.”
Norges Bank Investment Management declined Fortune’s request for comment.
AI’s drawbacks in the workforce
Betting big on AI hasn’t been all it’s cracked up to be for some major companies. After implementing a hiring freeze and touting its AI chatbot, powered by OpenAI, could complete the work of 700 human agents, Klarna CEO Sebastian Siemiatkowski has changed course. He conceded last week that AI had its limitations and said the company would resume hiring human workers.
“As cost unfortunately seems to have been a too-predominant evaluation factor when organizing this, what you end up having is lower quality,” he told Bloomberg last week. “Really investing in the quality of the human support is the way of the future for us.”
A Klarna spokesperson previously told Fortune the company was “very much still AI-first” and will keep its policy of not replacing employees who leave, instead hiring freelance customer-service agents for its outsourcing division.
Other chief executives have come to similar conclusions. Of 2,000 CEOs surveyed, a quarter of them said AI projects delivered the promised return on investment, according to an IBM study published earlier this month. Only 16% reported those projects were scaled across the enterprise.
Regardless of AI’s limitations, companies will likely continue to invest heavily in the technology, with 64% of CEOs saying they’re going all-in on AI out of fear that they’ll fall behind other companies if they don’t, according to the IBM survey. About half of them said using AI has generated value beyond cost reduction.
The gamble on AI may continue to impact workforce numbers. Timothy Young, CEO of marketing platform Jasper.ai, said he believes AI may continue to impact certain hiring considerations.
“With the commoditization of intelligence, it’s not about having the smartest people anymore,” he told Fortune’s Diane Brady. “It’s about developing your staff to have management skills because every employee in the next 12 months is going to have a series of agents that are helping them do their work.”
“There is a lot of power in the junior employees, but you can’t leverage them the same way that you would in the past,” he added.