????口無遮攔的CEO們

????暑假在零售業(yè)打過工的青少年肯定都知道一條銷售法則：顧客永遠(yuǎn)是正確的。但這種看似很基本的觀點卻很難在指揮系統(tǒng)的最高層找到支持者。等到高管最終意識到這種理念時，往往已經(jīng)來不及了。本文介紹的幾位高管和公司創(chuàng)始人不僅直言客戶是錯誤的，甚至對客戶大加羞辱。

????CEOs say the darndest things

????Any teenager with a summer job in retail knows the principle tenant of sales: The customer is always right. That sentiment, as basic as it may seem, doesn't always find its way up the chain of command. And when it finally penetrates the C-suite, it's often too late. Here are some business execs and business founders who not only said their customers were wrong but insulted their client base in the worst way.