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炒魷魚:CEO的必修課

炒魷魚:CEO的必修課

Marc Randolph 2012年02月09日
和一個(gè)人說“再見”永遠(yuǎn)都不是件容易的事。但很多時(shí)候必須這樣做,這樣做也沒什么不對(duì)。在這樣的情況下,如實(shí)評(píng)估現(xiàn)實(shí)、支付一筆慷慨的遣散費(fèi)對(duì)所有人都是件好事,包括你自己。

????處在上面這些情況下,無(wú)論具體擔(dān)任什么職責(zé),解雇一個(gè)人都不是件愉快的事,但對(duì)于初創(chuàng)企業(yè)的首席執(zhí)行官來說,它可能更加痛苦,因?yàn)楹芏鄷r(shí)候你解雇的人可能是你曾經(jīng)花費(fèi)數(shù)月時(shí)間才說服他們放棄一切、和你一起干的人。他們和你同甘共苦、患難與共。為了實(shí)現(xiàn)你的夢(mèng)想,其中一些人曾經(jīng)不知疲倦、辛苦工作。

????這時(shí),你會(huì)意識(shí)到自己真的是一位首席執(zhí)行官。你必須將一位朋友叫到一邊,向他們解釋,雖然他們的技能依然卓越突出,但已不再符合這一職位的要求?;蛘?,你打算從外面請(qǐng)人擔(dān)任他們的老板。又或者,你已經(jīng)付不起錢來繼續(xù)留住他們。

????我們都是正派人士,總是希望能為每位雇員做到最好。如果有人情況不理想,我們總是希望“給他們找一個(gè)位置”,希望能夠永遠(yuǎn)留住所有人。

????但我們有更重的責(zé)任,要考慮公司的其他眾多利益攸關(guān)方,什么對(duì)他們是最有利的,因?yàn)樗麄冎泻芏嗳送瑯油度肓藭r(shí)間、才華或金錢,希望你盡己所能,不負(fù)所托,即便這個(gè)過程有時(shí)可能讓人非常難受。

????和一個(gè)人說“再見”永遠(yuǎn)都不是件容易的事。但很多時(shí)候必須這樣做,這樣做也沒什么不對(duì)。在這樣的情況下,如實(shí)評(píng)估現(xiàn)實(shí)、支付一筆慷慨的遣散費(fèi)對(duì)所有人都是件好事,包括你自己。

????馬克?蘭多夫(@mbrandolph)是一位資深的硅谷企業(yè)家、高科技行業(yè)管理人士兼初創(chuàng)企業(yè)顧問。近年來,Marc共同創(chuàng)立了互聯(lián)網(wǎng)影視流媒體服務(wù)網(wǎng)站Netflix,并出任第一任首席執(zhí)行官。他的博客地址是http://www.marcrandolph.com/

????Firing someone in any of these circumstances is brutal regardless of your position, but for the start-up CEO it can be even more excruciating, because in many cases you are firing someone you spent months convincing to give it all up and set sail with you. Stand with you. Take a risk. And someone who worked tirelessly to help make your dream happen.

????That's when you know you're really a CEO. When you have to take aside a friend and explain that their skills, however formidable, are just no longer up to the requirements of the position. Or that you're bringing in someone from the outside to be their boss. Or that you simply can no longer afford to keep them around.

????As decent human beings we always want to do what's best for each and every one of our employees, and when someone's not working out, it's always tempting to "find a spot for them" so that we can keep everyone on board in perpetuity.

????But we have a deeper responsibility, which is to consider what's best for the many other stakeholders in this venture – many of whom took equivalent leaps of faith with their time, talent or money – and are expecting you to do everything in your power to bring them home safely, regardless of how unpleasant it may sometimes be.

????It's never easy to say goodbye to someone, but that doesn't mean it's not often the necessary and right thing to do. It's at times like this that an honest appraisal of the situation and a generous severance will be the best thing for everyone involved. You included.

????Marc Randolph (@mbrandolph) is a veteran Silicon Valley entrepreneur, high tech executive and startup consultant. Most recently Marc was co-founder of the online movie and television streaming service Netflix, serving as their first CEO. He blogs at http://www.marcrandolph.com/

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