網(wǎng)絡(luò)安全研究員安德烈婭·斯特羅帕說(shuō)起他的經(jīng)歷:一個(gè)給iPhone充電的簡(jiǎn)單日常操作,差點(diǎn)危及生命——他從朋友那里借來(lái)的充電器發(fā)生了爆炸。后來(lái)他發(fā)現(xiàn),這個(gè)充電器是通過(guò)Instagram上的一個(gè)非官方渠道購(gòu)買的假冒蘋果(Apple)產(chǎn)品。
斯特羅帕和網(wǎng)絡(luò)安全及社交媒體研究公司“幽靈數(shù)據(jù)團(tuán)隊(duì)”(Ghost Data Team)的同事一同調(diào)查了這一事件,發(fā)現(xiàn)曾經(jīng)出現(xiàn)這種情況的,遠(yuǎn)不止他一個(gè)人。非法工廠和批發(fā)供應(yīng)商正在通過(guò)Facebook銷售假冒的蘋果配件,例如AirPods、閃電數(shù)據(jù)線、iPhone電池和USB電源適配器等。這些仿冒品和正品外觀幾乎一致,質(zhì)量和安全標(biāo)準(zhǔn)要低得多,售價(jià)則為正品的十分之一左右。彭博新聞社(Bloomberg News)審查了幽靈數(shù)據(jù)團(tuán)隊(duì)即將發(fā)布的一份報(bào)告后發(fā)現(xiàn),這一非法業(yè)務(wù)已經(jīng)發(fā)展為一項(xiàng)價(jià)值數(shù)百萬(wàn)美元的全球業(yè)務(wù),歐洲和美國(guó)是他們的主要客源地。
研究人員稱:“在解決平臺(tái)上長(zhǎng)期存在的假冒偽劣產(chǎn)品方面,Instagram的行動(dòng)阻礙重重,拖拉遲緩,這是我們的研究想要揭露的東西。同時(shí),我們也想強(qiáng)調(diào),這類非法業(yè)務(wù)對(duì)蘋果公司和消費(fèi)者帶來(lái)了諸多威脅?!彼麄冎赋觯捎凇拔茨軐?duì)使用其平臺(tái)的美國(guó)企業(yè)和全球公民進(jìn)行充分的保護(hù)”,F(xiàn)acebook公司“有罪”。
Facebook的一位發(fā)言人則表示,在Instagram上買賣假冒商品違反了公司的政策。
“我們?cè)谝瞥贫壬贤度肓烁噘Y源,讓我們能夠更快地采取行動(dòng)。雖然任務(wù)很多,但我們目前可以保證在一天內(nèi)(通常在幾個(gè)小時(shí)內(nèi))回應(yīng)假冒內(nèi)容的報(bào)告。”這位發(fā)言人說(shuō)道。
追逐假冒商品
27歲的斯特羅帕同時(shí)也是世界經(jīng)濟(jì)論壇(World Economic Forum)的數(shù)據(jù)分析顧問(wèn),在鑒別奢侈品、美元假鈔等互聯(lián)網(wǎng)假冒商品方面經(jīng)驗(yàn)豐富。彭博社在2014年報(bào)道了一項(xiàng)研究:斯特羅帕的團(tuán)隊(duì)揭露了為出售假冒商品而公開(kāi)在Facebook上購(gòu)買廣告位的用戶。
斯特羅帕對(duì)蘋果產(chǎn)品的興趣始于去年。當(dāng)充電器爆炸事件發(fā)生時(shí),他正在意大利卡普里島度假。這個(gè)標(biāo)記為“蘋果原創(chuàng)產(chǎn)品”的充電器是斯特羅帕的朋友在Instagram上購(gòu)買的,價(jià)格比正品19美元的價(jià)格低了約25%。小型爆炸發(fā)生后,朋友試圖聯(lián)系原來(lái)的賣家,但其已經(jīng)消失不見(jiàn)。
從2月8日到3月8日,幽靈數(shù)據(jù)團(tuán)隊(duì)在Instagram上對(duì)163家假冒蘋果配件批發(fā)商家進(jìn)行了監(jiān)控。他們發(fā)現(xiàn),最搶手的蘋果產(chǎn)品是AirPods Pro,比起正品的249美元,其售價(jià)僅為25美元;假冒蘋果MagSafe充電器的售價(jià)則從正品的38美元“降至”5.50美元。研究涉及的Instagram賬戶去年共上傳了5萬(wàn)個(gè)銷售貼文,獲得了大約60萬(wàn)個(gè)贊和評(píng)論。
研究發(fā)現(xiàn),與大部分假冒奢侈品依賴微信支付、Paypal支付不同,假冒蘋果產(chǎn)品首選使用銀行電匯和信用卡進(jìn)行交易。幽靈數(shù)據(jù)團(tuán)隊(duì)的報(bào)告展示了偽造商品的賣家貼出的賬單,其中一名賣家的匯豐銀行(HSBC)個(gè)人銀行賬戶單日在線銷售收入達(dá)到了14萬(wàn)美元。
“我們有一個(gè)專門的專家團(tuán)隊(duì),不斷和世界各地的執(zhí)法部門、商家、社交媒體平臺(tái)和電商網(wǎng)站合作,力圖把假冒產(chǎn)品從市場(chǎng)中驅(qū)逐出去。”蘋果的一名發(fā)言人在電子郵件中表示,“去年,我們?cè)噲D在Facebook和Instagram等線上市場(chǎng)中刪除超過(guò)100萬(wàn)個(gè)假冒蘋果產(chǎn)品?!?/p>
公司利益沖突
過(guò)去幾年以來(lái),即時(shí)通訊應(yīng)用市場(chǎng)競(jìng)爭(zhēng)日益激烈,F(xiàn)acebook和蘋果逐漸成為市場(chǎng)中的對(duì)手。Facebook擁有三個(gè)通訊產(chǎn)品:WhatsApp、Messenger和Instagram。各自的用戶數(shù)均超過(guò)10億,共同與蘋果的iMessage展開(kāi)競(jìng)爭(zhēng)。
此外,兩家公司還在蘋果的iPhone軟件引入新隱私政策的計(jì)劃上意見(jiàn)相左。Facebook稱,這些措施對(duì)使用其社交網(wǎng)絡(luò)定向廣告服務(wù)的數(shù)以百萬(wàn)計(jì)的小企業(yè)不利。
同時(shí),F(xiàn)acebook也在專注于蘋果領(lǐng)域內(nèi)的產(chǎn)品,比如虛擬和增強(qiáng)現(xiàn)實(shí)頭盔。Facebook的首席執(zhí)行官馬克·扎克伯格曾經(jīng)于1月告訴分析師:“我們?cè)絹?lái)越把蘋果視為我們最大的競(jìng)爭(zhēng)對(duì)手之一?!?/p>
而打擊Instagram上假冒商品的戰(zhàn)斗,則是硅谷大廠之間的另一個(gè)戰(zhàn)場(chǎng)。
幽靈數(shù)據(jù)團(tuán)隊(duì)的研究人員指出,過(guò)去幾年,美國(guó)政府和歐盟的研究表明,通過(guò)互聯(lián)網(wǎng)銷售假冒商品的情況越來(lái)越普遍。團(tuán)隊(duì)表示,他們關(guān)注的不是此類產(chǎn)品的經(jīng)銷商,而是提供假冒偽劣產(chǎn)品的制造商和批發(fā)商。
“部分個(gè)人和團(tuán)體通過(guò)美國(guó)的社交網(wǎng)絡(luò)非法牟利,犧牲了美國(guó)巨頭的利益,而他們自己國(guó)家卻不受波及——這真的很諷刺?!毖芯咳藛T說(shuō)。(財(cái)富中文網(wǎng))
編譯:楊二一
網(wǎng)絡(luò)安全研究員安德烈婭·斯特羅帕說(shuō)起他的經(jīng)歷:一個(gè)給iPhone充電的簡(jiǎn)單日常操作,差點(diǎn)危及生命——他從朋友那里借來(lái)的充電器發(fā)生了爆炸。后來(lái)他發(fā)現(xiàn),這個(gè)充電器是通過(guò)Instagram上的一個(gè)非官方渠道購(gòu)買的假冒蘋果(Apple)產(chǎn)品。
斯特羅帕和網(wǎng)絡(luò)安全及社交媒體研究公司“幽靈數(shù)據(jù)團(tuán)隊(duì)”(Ghost Data Team)的同事一同調(diào)查了這一事件,發(fā)現(xiàn)曾經(jīng)出現(xiàn)這種情況的,遠(yuǎn)不止他一個(gè)人。非法工廠和批發(fā)供應(yīng)商正在通過(guò)Facebook銷售假冒的蘋果配件,例如AirPods、閃電數(shù)據(jù)線、iPhone電池和USB電源適配器等。這些仿冒品和正品外觀幾乎一致,質(zhì)量和安全標(biāo)準(zhǔn)要低得多,售價(jià)則為正品的十分之一左右。彭博新聞社(Bloomberg News)審查了幽靈數(shù)據(jù)團(tuán)隊(duì)即將發(fā)布的一份報(bào)告后發(fā)現(xiàn),這一非法業(yè)務(wù)已經(jīng)發(fā)展為一項(xiàng)價(jià)值數(shù)百萬(wàn)美元的全球業(yè)務(wù),歐洲和美國(guó)是他們的主要客源地。
研究人員稱:“在解決平臺(tái)上長(zhǎng)期存在的假冒偽劣產(chǎn)品方面,Instagram的行動(dòng)阻礙重重,拖拉遲緩,這是我們的研究想要揭露的東西。同時(shí),我們也想強(qiáng)調(diào),這類非法業(yè)務(wù)對(duì)蘋果公司和消費(fèi)者帶來(lái)了諸多威脅?!彼麄冎赋觯捎凇拔茨軐?duì)使用其平臺(tái)的美國(guó)企業(yè)和全球公民進(jìn)行充分的保護(hù)”,F(xiàn)acebook公司“有罪”。
Facebook的一位發(fā)言人則表示,在Instagram上買賣假冒商品違反了公司的政策。
“我們?cè)谝瞥贫壬贤度肓烁噘Y源,讓我們能夠更快地采取行動(dòng)。雖然任務(wù)很多,但我們目前可以保證在一天內(nèi)(通常在幾個(gè)小時(shí)內(nèi))回應(yīng)假冒內(nèi)容的報(bào)告?!边@位發(fā)言人說(shuō)道。
追逐假冒商品
27歲的斯特羅帕同時(shí)也是世界經(jīng)濟(jì)論壇(World Economic Forum)的數(shù)據(jù)分析顧問(wèn),在鑒別奢侈品、美元假鈔等互聯(lián)網(wǎng)假冒商品方面經(jīng)驗(yàn)豐富。彭博社在2014年報(bào)道了一項(xiàng)研究:斯特羅帕的團(tuán)隊(duì)揭露了為出售假冒商品而公開(kāi)在Facebook上購(gòu)買廣告位的用戶。
斯特羅帕對(duì)蘋果產(chǎn)品的興趣始于去年。當(dāng)充電器爆炸事件發(fā)生時(shí),他正在意大利卡普里島度假。這個(gè)標(biāo)記為“蘋果原創(chuàng)產(chǎn)品”的充電器是斯特羅帕的朋友在Instagram上購(gòu)買的,價(jià)格比正品19美元的價(jià)格低了約25%。小型爆炸發(fā)生后,朋友試圖聯(lián)系原來(lái)的賣家,但其已經(jīng)消失不見(jiàn)。
從2月8日到3月8日,幽靈數(shù)據(jù)團(tuán)隊(duì)在Instagram上對(duì)163家假冒蘋果配件批發(fā)商家進(jìn)行了監(jiān)控。他們發(fā)現(xiàn),最搶手的蘋果產(chǎn)品是AirPods Pro,比起正品的249美元,其售價(jià)僅為25美元;假冒蘋果MagSafe充電器的售價(jià)則從正品的38美元“降至”5.50美元。研究涉及的Instagram賬戶去年共上傳了5萬(wàn)個(gè)銷售貼文,獲得了大約60萬(wàn)個(gè)贊和評(píng)論。
研究發(fā)現(xiàn),與大部分假冒奢侈品依賴微信支付、Paypal支付不同,假冒蘋果產(chǎn)品首選使用銀行電匯和信用卡進(jìn)行交易。幽靈數(shù)據(jù)團(tuán)隊(duì)的報(bào)告展示了偽造商品的賣家貼出的賬單,其中一名賣家的匯豐銀行(HSBC)個(gè)人銀行賬戶單日在線銷售收入達(dá)到了14萬(wàn)美元。
“我們有一個(gè)專門的專家團(tuán)隊(duì),不斷和世界各地的執(zhí)法部門、商家、社交媒體平臺(tái)和電商網(wǎng)站合作,力圖把假冒產(chǎn)品從市場(chǎng)中驅(qū)逐出去。”蘋果的一名發(fā)言人在電子郵件中表示,“去年,我們?cè)噲D在Facebook和Instagram等線上市場(chǎng)中刪除超過(guò)100萬(wàn)個(gè)假冒蘋果產(chǎn)品?!?/p>
公司利益沖突
過(guò)去幾年以來(lái),即時(shí)通訊應(yīng)用市場(chǎng)競(jìng)爭(zhēng)日益激烈,F(xiàn)acebook和蘋果逐漸成為市場(chǎng)中的對(duì)手。Facebook擁有三個(gè)通訊產(chǎn)品:WhatsApp、Messenger和Instagram。各自的用戶數(shù)均超過(guò)10億,共同與蘋果的iMessage展開(kāi)競(jìng)爭(zhēng)。
此外,兩家公司還在蘋果的iPhone軟件引入新隱私政策的計(jì)劃上意見(jiàn)相左。Facebook稱,這些措施對(duì)使用其社交網(wǎng)絡(luò)定向廣告服務(wù)的數(shù)以百萬(wàn)計(jì)的小企業(yè)不利。
同時(shí),F(xiàn)acebook也在專注于蘋果領(lǐng)域內(nèi)的產(chǎn)品,比如虛擬和增強(qiáng)現(xiàn)實(shí)頭盔。Facebook的首席執(zhí)行官馬克·扎克伯格曾經(jīng)于1月告訴分析師:“我們?cè)絹?lái)越把蘋果視為我們最大的競(jìng)爭(zhēng)對(duì)手之一。”
而打擊Instagram上假冒商品的戰(zhàn)斗,則是硅谷大廠之間的另一個(gè)戰(zhàn)場(chǎng)。
幽靈數(shù)據(jù)團(tuán)隊(duì)的研究人員指出,過(guò)去幾年,美國(guó)政府和歐盟的研究表明,通過(guò)互聯(lián)網(wǎng)銷售假冒商品的情況越來(lái)越普遍。團(tuán)隊(duì)表示,他們關(guān)注的不是此類產(chǎn)品的經(jīng)銷商,而是提供假冒偽劣產(chǎn)品的制造商和批發(fā)商。
“部分個(gè)人和團(tuán)體通過(guò)美國(guó)的社交網(wǎng)絡(luò)非法牟利,犧牲了美國(guó)巨頭的利益,而他們自己國(guó)家卻不受波及——這真的很諷刺。”研究人員說(shuō)。(財(cái)富中文網(wǎng))
編譯:楊二一
A simple, daily gesture like charging an iPhone turned into a life-threatening task for Andrea Stroppa, a cybersecurity researcher. The charger that exploded after he borrowed it from a friend, Stroppa discovered, was a counterfeit Apple product bought through an unofficial channel on Instagram.
Stroppa and his colleagues at Ghost Data Team, a cybersecurity, social-media reasearch firm, looked into the incident and found he was far from alone. The illicit factories and wholesale vendors are using the Facebook app to sell fake Apple accessories such as AirPods, lightning cables, iPhone batteries and USB power adapters. The knockoffs, identical except for their quality and security standards, are sold at discounted prices of as much as 10 times. The operation has become a multimillion-dollar global business with Europe and the U.S. as top customer destinations, according to a soon-to-be released report from Ghost Data Team reviewed by Bloomberg News.
“Our study aims at exposing Instagram’s difficulties, or unwillingness, to properly address its long-standing counterfeit market and also to highlight the many dangers of such illicit business for Apple and consumers alike,” the researchers said. Facebook is “guilty of failing to adequately invest and protect American businesses and citizens around the world who use its platform.”
A Facebook spokesperson said buying and selling counterfeit goods on Instagram violates the company’s policies.
“We have devoted more resources to our global notice-and-takedown program, which has made us quicker in taking action,” the spokesperson said. “While there’s always more work to do, we now regularly respond to reports of counterfeit content within one day, and often within a matter of hours.”
Chasing counterfeit goods
Stroppa, 27, who is also a data analyst consultant for the World Economic Forum, is a veteran in putting under scrutiny online counterfeit goods from luxury to fake U.S. dollar banknotes. Bloomberg reported in 2014 on a study in which his team exposed users who openly bought advertising space on Facebook in order to sell their counterfeit merchandise.
His interest in the Apple product situation began last year when the charger exploded while Stroppa was on vacation at Capri, Italy. The researcher’s friend purchased what was billed as an “original Apple product” on Instagram for about 25% less than the $19 price for a genuine one. After the small explosion, the friend tried to contact the original online seller, but he had vanished.
The Ghost Data team monitored from Feb. 8 to March 8 about 163 wholesale sellers of counterfeit Apple accessories on Instagram. The most wanted Apple gadgets were AirPods Pro, sold for $25 instead of $249 as well as Apple’s MagSafe Charger at $5.50 instead of $38. The Instagram accounts in the study uploaded 50,000 sales posts in the last year, which garnered about 600,000 likes and comments.
Unlike the market for counterfeit luxury items, which is mostly based on WeChat Pay and Paypal transactions, the preferred payment systems for the fake Apple products were bank wire transfers and credit cards, the study found. The report includes bills posted by vendors of the counterfeit merchandise, including one seller who grossed $140,000 in a single day of online sales through his HSBC personal banking account, Ghost Data reports.
“We have a dedicated team of experts constantly working with law enforcement, merchants, social media companies and e-commerce sites around the world to remove counterfeit products from the market,” an Apple spokesman said in an email. “In the last year we have sought the removal of over 1 million listings for counterfeit and fake Apple products from online marketplaces, including Facebook and Instagram.”
Companies clash
During last few years, Facebook and Apple found themselves rivals as competition on messaging has heated up. Facebook owns three messaging products with more than 1 billion users each -- WhatsApp, Messenger, and Instagram -- that compete with Apple’s iMessage.
The companies also have exchanged criticism over Apple’s plan to introduce new privacy measures to its iPhone software, which Facebook has labeled as bad for the millions of small businesses that use the social network’s targeted advertising services.
And Facebook is focusing on products that are also on Apple’s road map, such as virtual and augmented reality headsets. “We increasingly see Apple as one of our biggest competitors,” Facebook CEO Mark Zuckerberg told analysts in January.
The fight against counterfeit goods sold on Instagram could be another battle-ground between the Silicon Valley powers.
The Ghost Data researchers pointed to studies the past few years by the U.S. government and the E.U. suggesting the growing prevalence of counterfeit merchandise sold over the internet. Rather than looking at the online resellers of such products, the Ghost Data team looked at the manufacturers and wholesalers providing the supply of knockoffs.
“It seems also quite ironic that individuals and organizations are using a U.S.-based social media network, blocked in their own country for security reasons, exactly to do business particularly at the expense of a major U.S. company,” researchers said.