萬豪國際集團(tuán)

排名：7

萬豪國際集團(tuán)（Marriott）為員工提供了與管理層溝通的各種機(jī)會(huì)。在世界各地的萬豪產(chǎn)業(yè)，員工均有機(jī)會(huì)在每次輪班開始時(shí)召開的日常站立會(huì)議上提出問題、分享最佳做法，以及宣布個(gè)人的動(dòng)態(tài)。這些會(huì)議提供持續(xù)的客戶服務(wù)標(biāo)準(zhǔn)培訓(xùn)，每個(gè)培訓(xùn)都有一個(gè)以萬豪不同品牌命名的主題名稱，例如“每日列隊(duì)”和“每日問候”等。這家公司大多數(shù)物業(yè)在每月都召開部門會(huì)議，以及月度或季度員工聯(lián)誼會(huì)。員工在會(huì)上可以提出問題，也可以就任何話題提供反饋。

Marriott

7

Marriott provides its associates with a variety of formal opportunities to communicate with management. At every Marriott property worldwide, associates have the chance to ask questions, share best practices and personal news, and raise concerns with managers and their fellow associates during brief daily stand-up meetings held at the beginning of each shift. These meetings, which provide ongoing training of guest service standards, have a themed name in each of Marriott's brands, such as the "Daily Line Up" or "Daily Hello." Most properties also conduct monthly departmental meetings and either monthly or quarterly associate rallies, during which associates may ask questions and provide feedback on any topic.