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瑪氏:“甜蜜”的工作

瑪氏:“甜蜜”的工作

David A. Kaplan 2013年01月18日
在《財(cái)富》最新發(fā)布的“100家最適宜工作的公司”榜單上,瑪氏首次入選,排名第95位。從免費(fèi)糖果到可以帶寵物上班,在瑪氏工作著實(shí)是件美差。至于傳說(shuō)中比電影《查理和巧克力工廠》更酷的——這家美國(guó)第三大私人企業(yè)神秘的總部長(zhǎng)什么樣?《財(cái)富》獨(dú)家報(bào)道掀開(kāi)了它的面紗。

????但這不影響瑪氏的員工茁壯成長(zhǎng)。一旦成為公司的一員,他們就會(huì)干到底:美國(guó)瑪氏的員工流動(dòng)率很低,只有5%左右(不包括銷售人員)。一些家庭會(huì)有三代人都在瑪氏上班。在英格蘭斯勞,一位78歲的女士經(jīng)營(yíng)著瑪氏工廠自營(yíng)的糖果店,她忠心耿耿的工作可以追溯到英王喬治六世時(shí)期,也就是60多年前。美國(guó)瑪氏的員工結(jié)構(gòu)多樣,其中約70%在生產(chǎn)線上工作,幾乎沒(méi)有人加入工會(huì),38%的管理人員為女性。這里還有一些罕見(jiàn)與眾不同的福利,就像每個(gè)孩子夢(mèng)想的那樣,自動(dòng)售貨機(jī)隨時(shí)提供免費(fèi)的糖果?,斒瞎膭?lì)員工在開(kāi)會(huì)時(shí)嚼口香糖(只要是箭牌的就行)。

????也許,最重要的一點(diǎn)是,在瑪氏人們有巨大的發(fā)展空間,無(wú)論在其業(yè)務(wù)部門(mén)還是在整個(gè)公司。如果某位員工不想再做彩虹糖(Skittles)的品牌管理,那他也許能在Cesar的Canine Cuisine Sunrise早餐產(chǎn)品(“伴著肉汁的熏肉和煎蛋!”)質(zhì)量控制部門(mén)找到讓自己滿意的位置?,斒虾苄蕾p培養(yǎng)跨部門(mén)人才的思路,而且幸運(yùn)的是,沒(méi)人會(huì)把Starbursts糖果和Little Champions的Butcher's Stew狗糧弄混。就拿吉姆?普萊斯來(lái)說(shuō),現(xiàn)在他是新澤西州哈基茨敦瑪氏巧克力工廠的質(zhì)量和食品安全經(jīng)理,差不多27年前進(jìn)入瑪氏,第一份工作是在內(nèi)華達(dá)州亨德森的精品巧克力工廠當(dāng)門(mén)房。他的部門(mén)領(lǐng)導(dǎo)督促他去上晚間社區(qū)大學(xué);學(xué)雜費(fèi)由瑪氏承擔(dān)。普萊斯說(shuō):“在有些公司,如果你問(wèn)公司愿景是什么,他們得去抽屜里面找;而在這里,你只需要看看周圍就行了?!睆倪@個(gè)故事可以看出瑪氏的正派——還有精明。(財(cái)富中文網(wǎng))

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????And yet employees thrive. Once they get a job, they stay: Turnover in the U.S. is a low 5% or so (excluding the sales force). Some families can claim three generations of employees. The 78-year-old woman who runs the in-house candy shop at the plant in Slough, England, has loyally worked at Mars since the reign of George VI -- more than six decades. The demographics of the Mars workplace in the U.S. -- about 70% of it in manufacturing, almost entirely nonunionized -- are diverse; women constitute 38% of the managers. There are even some unusual perks, like every kid's fantasy come to life: vending machines that dispense free candy all day long. Chewing gum at meetings is encouraged (as long as it's Wrigley's).

????Perhaps most significant, employees have great latitude for advancement, both within their divisions and in the larger Mars ecosystem; if you've had enough of Skittles brand management, you might find satisfaction in quality control of Cesar Canine Cuisine Sunrise Breakfast ("with smoked bacon & eggs in meaty juices"!). The company prizes the idea of developing cross-division talent -- and fortunately, nobody confuses Starbursts with Little Champions Butcher's Stew. Consider Jim Price, who's now the site-quality and food-safety manager at the chocolate plant in Hackettstown, N.J. Almost 27 years ago he began his Mars career as a janitor in a boutique chocolate operation in Henderson, Nev. His supervisor urged him to attend community college at night; Mars paid for tuition and books. If "you ask some companies for their mission statement, they have to pull it out of a drawer," he says. "Here you just have to look around." Such a story reflects corporate decency -- and shrewdness.

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